# How AgentBlue works

Your patients get a quick reply and a way to book. Your team gets the details. You can check each booking it made.

Done for you. Live in about 2 weeks after we receive access to your systems.

- [Book a demo](https://agentblue.io/demo)

## Getting started is mostly our work

Your team keeps looking after patients while we handle the setup.

### Book a free 30-minute demo

We walk through it on examples from a clinic like yours and tell you what it would cost for you. No obligation.

### We set it up, connect it and run it

You give us access to your systems. We do the setup and keep it running, and your staff carry on as usual.

### Go live

You are live in about 2 weeks after we receive access to your systems. From then on, we review results with you regularly.

## What happens when a new patient gets in touch

A text, a website form and a call nobody could pick up all follow the same path. Here it is for a patient asking about a consult.

### The patient reaches out

They text your clinic, fill in the form on your website, or call when your team is busy. The AI replies and tells them it is an AI.

### It finds out what they need

It asks a few plain questions: which treatment they have in mind, whether they have visited before, and which days suit them.

### It checks your schedule

It looks at open times in your booking system and offers the patient real options to choose from.

### It books the visit or hands it over

If the patient picks a time, the booking goes straight into your booking system. If they ask a clinical question, or anything it is unsure about, it passes the conversation to your team.

### Your team picks it up with the details

Whoever takes over sees who the patient is, what they asked and what was said so far, so nobody has to start the conversation again.

When a patient comes back months later, it can see their history with your clinic, and your staff can correct anything it has wrong.

## What you can check for yourself

You should be able to look at the work and judge it. This is what you get to see.

Example: Example dashboard

### Each booking and the conversation behind it

Bookings it makes show up in your booking system, so you can open any one and read how it came about.

### A regular results report

New enquiries, bookings and returning patients by source. A person on our team goes through it with you.

### A patient history your staff can fix

Your team can see what it knows about each patient and correct it when something is out of date.

### Handoffs that arrive with notes

When it passes a patient to your team, the notes travel with it: who they are, what they asked and what they still need.

### Patients know it is an AI

Your clinic's AI tells patients it is an AI, and a patient who asks for a person is passed to your team.

## The systems it connects to

We connect it to the tools your clinic already runs on, so your staff do not have to learn a new place to manage bookings. On the demo we look at your setup and tell you plainly what connects.

- Your booking system or practice software
- Your phone line and text messages
- The chat and forms on your website
- Google Business Profile and review sites

## Frequently asked questions

### How much work is this for my team?

Very little. We set it up, connect your systems and run it. Your team gives us access and then carries on as usual, and you are live in about 2 weeks after we receive access to your systems.

### What if the AI gets something wrong?

When it is unsure, it hands the conversation to a person on your team with the details so far. Your staff can see the history it keeps for each patient and correct it, and we go through the results with you regularly.

### Will patients know they are talking to an AI?

Yes. Your clinic's AI tells patients it is an AI. If a patient would rather speak to a person, it passes them to your team.

### Does it reply outside opening hours?

Yes. The AI answers 24/7, so a patient who writes in late at night still gets a reply and a way to book. Your team picks up any handoffs when the clinic opens.

### Which software does it work with?

We connect it to the booking system or practice software you use today, along with your phone line, text messages and website forms. On the demo we check your setup and tell you what connects.

### What does it cost?

Pricing is tailored to your clinic. We go through it on the free 30-minute demo, and there is no obligation to buy.

### Can we start straight away?

We take on a limited number of clinics each month so each setup gets proper attention. If this month is full, you can join the waitlist.

## See it on a patient contact like yours

Book a free 30-minute demo. We walk through how a new patient at your clinic would be answered, booked and handed over.

[Book your free demo](https://agentblue.io/demo)

### What to expect

- Free, 30 minutes, no obligation
- Pricing tailored to your clinic
- A person replies within one business day, Monday to Friday
- Limited onboarding slots each month

Source page: <https://agentblue.io/how-it-works>
