An AI receptionist for clinics that answers and books
New patients get a reply when your team is busy or the clinic is closed, a few real appointment times to pick from, and a person when they need one.
Done for you. Live in about 2 weeks after we receive access to your systems.
- The enquiry gets an answer
- It learns what the patient wants
- It offers real times
- The visit is booked or passed on
What happens when a new patient reaches out
Take a Thursday evening at a med spa. Someone asks about a filler consult after the last appointment has left.
The enquiry gets an answer
The call, text or website chat is picked up by the AI, which says it is an AI and asks how it can help.
It learns what the patient wants
A few short questions: the treatment they are curious about, whether they have been in before, and the days that work for them.
It offers real times
It reads open slots from your booking system and suggests two or three that match, so the patient chooses instead of waiting for a callback.
The visit is booked or passed on
A chosen time goes into your schedule. Anything clinical, unusual or sensitive goes to your team with the conversation attached.
What your AI receptionist takes off the phones
The questions that eat an afternoon are usually the same handful. These are the ones it handles for your clinic.
Books consults while you treat
An implant enquiry at lunchtime or a Botox question during a busy clinic gets answered and offered a slot, so your coordinator comes back to bookings instead of voicemails.
Covers evenings and weekends
The AI answers 24/7. People often research treatments after work, and a reply that same evening keeps them from moving on to the next clinic on the list.
Answers the routine questions
Opening hours, parking, what to bring, how long a first visit takes. It answers from the information you approve and says so when it does not know.
Sends the rest to a person
Pricing conversations you want handled personally, clinical questions and upset patients go to your team, with a summary they can read in seconds.
New enquiries
This morning- Dana MorrisDental · new patient check-upBookedThu 10:00
- Ray KimChiropractic · back painHanded to teamTomorrow 8:00
- Amira LeeMed spa · consultationFollow-up sentTue 14:00
- Jess SatoBilling questionHanded to teamNo booking
What you can see and check after launch
You should not have to take our word for it. Here is what you can open and review yourself.
Bookings in your own system
Appointments it makes land in your booking system, and you can read the conversation that led to each one.
A results report with a person
Someone from our team walks you through enquiries, bookings and handoffs on a regular schedule and notes what to adjust.
Patient notes you can edit
It keeps each patient history with your clinic. If a detail is wrong, your staff fix it and it uses the corrected version next time.
Clear disclosure
Patients are told they are dealing with an AI, and anyone who asks for a person is put through to your team.
What it does
- Answers new enquiries and offers open times
- Books into your schedule and records the conversation
- Answers routine questions from approved information
What it leaves to your team
- Clinical advice and treatment decisions
- Complaints and anything sensitive
- Anything it is not sure about
How clinics in your field use it
The questions differ by specialty, so the setup does too.
- Dental: new patient exams, implant and aligner consults, and emergency calls routed to the right person.
- Med spa: consult requests from ads and social, treatment questions and rebooking.
- Veterinary: appointment requests, vaccine reminders and urgent cases sent straight to staff.
- Chiropractic: first adjustments and repeat visits booked without phone tag.
- Physical therapy: evaluations and follow-up sessions scheduled around a plan of care.
- Optometry: eye exams, contact lens checks and glasses pickups.
What it connects to
We connect it to the tools you already use, so bookings appear where your staff already look. On the demo we check your exact setup and tell you what connects.
- Your booking system or practice software
- Your clinic phone line and text number
- The chat window and contact forms on your website
Frequently asked questions
What is an AI receptionist for a clinic?
It is software that answers incoming patient calls, texts and chats, answers routine questions and books appointments into your schedule. Ours is set up and run by our team, and it hands anything it should not handle to your staff.
Will patients know they are talking to an AI?
Yes. It tells patients it is an AI at the start, and it passes anyone who asks for a person to your team.
What happens when it does not know the answer?
It says it is not sure and hands the patient to your team with the conversation so far. It does not guess, and it never gives clinical advice.
Does it replace my receptionist?
It takes the repeat questions and the after-hours enquiries so your receptionist can focus on the patients in the room. Most clinics keep their team and give them fewer interruptions.
Can it answer after hours?
Yes. The AI answers 24/7, so an enquiry at night still gets a reply and a way to book. Handoffs wait for your team in the morning.
How do we check it is doing a good job?
Open any booking in your booking system to read how it came about, and go through the regular results report with a person on our team.
How long does setup take?
You are live in about 2 weeks after we receive access to your systems. We do the setup for you.
Want to try a question first?
Ask Sophia, our AI assistant, what an AI receptionist would say to a patient at your clinic.
See how it would answer your patients
Book a free 30-minute demo. We play out a new patient enquiry for a clinic like yours, from first question to booked visit.
What to expect
- Free, 30 minutes, no obligation
- Pricing tailored to your clinic
- A person replies within one business day, Monday to Friday
- Limited onboarding slots each month